AI  Trainer

GlobalLogic

• Identified, labeled and rewrote LLM prompts and responses
• Collaborated with over 50 employees to produce corrected AI responses that were ready to hand off to engineers

User Experience Copywriter                   2022-present

Freelance

• Redesigned and wrote copy for outdated business website, increasing website registrations by 300%
• Created innovative content marketing campaign for a client resulting in a 25% web traffic increase
• Designed and wrote copy for over 15 clients

Freelance Product Design Work          2024

National AIDS Minority Council

• Selected to join charity even mid-stream to create digital signage for the annual Biomedical Prevention Summit for 1,500+ attendees
• Implemented user design process on a tight deadline to create signage for promotion, display and use in the program
• Collaborated with client to deliver high quality work that only needed 1 round of revisions and was delivered 1 full week ahead of the deadline

Online Educator                                            2013-24

Elevate K12 and VIPKids

• Trained assistants to use technology effectively resulting in raking among the top 15% of 200+ employees for class completion rates
• Assisted over 150 students to increase their technology skills
• Taught 9-12 American Literature and History with a 99% student pass rate
• Taught 5-14 year-olds in China one-on-one English classes resulting in 50 children achieving 3+ language level increase

Program Lead & Adjunct Faculty         2002-06

Towosn University

• Selected out of 80 candidates to be project lead of a federal grant
• Trained 24 employees to use technology in teaching
• Planned, designed marketing materials for, and facilitated events for them to showcase their work to over 100+ attendees
• Designed and maintained the grant website